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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RUSTEPLOPOL products

The group "New Technologies" offers for review the products of the plant RUSTEPLOPOL: heat distribution plates, collector cabinets, thermal insulation, pipes for Underfloor heating
  • Heat distribution plates RUSTEPLOPOL
    Heat distribution plates
    GP 30200, AL 15088, etc.
  • Plasticizers and fiber RUSTEPLOPOL
    Plasticizers and fiber
    FV 16091 , etc .
  • Deformation seams RUSTEPLOPOL
    Deformation seams
    DL 81525 , etc.
  • Collector cabinets RUSTEPLOPOL
    Collector cabinets
    SRV et al .
  • Thermal insulation boards RUSTEPLOPOL
    Thermal insulation boards
    FT 40208, SO 11618, etc.
  • Pipes for underfloor heating RUSTEPLOPOL
    Pipes for underfloor heating
    RT 20016, RT 162026, etc.
  • Fasteners RUSTEPLOPOL
    Fasteners
    RT-pro, etc.

NEW TECHNOLOGIES GROUP

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